PRIVACY POLICY

Pinja Daniela Studio is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how your information is collected, used, stored, and protected when you interact with the Studio, including through bookings, sessions, and communications.

1. Who We Are

Pinja Daniela Studio is a private wellness and Pilates studio based in Battersea, London (SW11), offering appointment-only services including Classical Pilates, Health Coaching, and Red-Light & PEMF Therapy.

For the purposes of data protection law, Pinja Daniela Studio is the Data Controller of your personal information.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal details: Name, email address, phone number, billing address

  • Booking and payment information: Session history, package purchases, payment status (payments are processed securely via Stripe; we do not store full card details)

  • Health and lifestyle information: Medical history, injuries, pregnancy status, and wellness-related information you choose to disclose

  • Communications: Emails, messages, and other correspondence

  • Technical data: Website usage data such as IP address, browser type, and device information (if applicable)

3. How We Use Your Information

Your personal data is used for the following purposes:

  • To manage bookings, payments, and client accounts

  • To deliver personalised services and ensure your safety during sessions

  • To communicate with you about appointments, services, or policy updates

  • To maintain internal records and comply with legal or regulatory obligations

  • To improve our services and website experience

4. Legal Basis for Processing

We process your data under one or more of the following legal grounds:

  • Contractual necessity: To provide the services you have booked

  • Consent: For health-related data and optional communications

  • Legal obligation: To comply with applicable laws and regulations

  • Legitimate interests: To manage and improve the Studio’s operations

5. How Your Data Is Stored

Your data is stored securely using trusted booking, scheduling, and communication systems.

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

Only authorised individuals have access to your data, and access is limited to what is necessary for the operation of the Studio.

6. Sharing Your Information

Your personal data will not be sold, rented, or shared with third parties for marketing purposes.

We may share limited information with trusted service providers (such as booking platforms or payment processors) only where necessary to deliver our services.

We may also disclose information where required to do so by law or to protect the rights and safety of the Studio or others.

7. Data Retention

Your personal information is kept only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Health-related information is retained securely and reviewed periodically to ensure it remains relevant and accurate.

8. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your data, where applicable

  • Object to or restrict certain types of processing

  • Request a copy of your data in a portable format

  • Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact the Studio using the details below.

9. Cookies & Website Use

If you use the Studio’s website, cookies or similar technologies may be used to improve functionality and user experience.

You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

10. Changes to This Policy

Pinja Daniela Studio may update this Privacy Policy from time to time to reflect changes in legal requirements or Studio practices.

The most current version will always be available upon request or displayed on the Studio’s website.

11. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, you may contact:

Pinja Daniela Studio
Battersea, London (SW11)
Email: contact@pinjadaniela.com

By using the Studio’s services, you acknowledge that you have read and understood this Privacy Policy.

Last updated: January 2026